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Please ensure that mobile data is turn on and APN is set to “pda.newcomobile.com”. If still experiencing data issues please call toll free on 1 (242) 300-2548 and a member of the care team will be happy to help.

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Please be advised that processing new customer orders via our credit card payment channels will be unavailable for approximately 90 minutes on April 10, 2025. Beginning at 12:00am, the following channels will be inaccessible: ALIV e-store, bealiv.com, MyALIV app, and mobile (SMS).